What is a Consumer Report? 8 Types, Legal Rights, and Fixes

Credit Reporting Errors
11 min read
August 22, 2025

If you’ve ever been denied something important and couldn’t figure out why, there’s a good chance that a hidden mistake in a consumer report is to blame.

You’ve probably heard of Consumer Reports, the non-profit organization that runs a magazine dedicated to advising consumers about goods and services. Well, here’s an important fact they want you to know: “Over one-third of Americans find at least one error in their consumer reports.”

They aren’t talking about an error in your subscription to their magazine. They’re talking about the types of consumer reports that determine things like your ability to land a job, get approved for housing, or secure affordable insurance.

Mistakes in these reports are a problem that quietly impacts millions of people, often when they can least afford the setback. From missed job opportunities to higher interest rates, these reports have a bigger influence on your life than most people realize, and when consumer reports are wrong, the fallout is often devastating.

Let’s take a look at the 8 types of consumer reports you should know, and what to do when you discover errors- whether you find them the easy way (finding them yourself) or the hard way (being unfairly rejected, denied, or given worse options).

Check out our practice areas to read more about legal help for consumer report errors that you’ve experienced.

A woman hopes for justice for errors in her consumer reports. She can get justice.

Why Consumer Reports Matter

Most people think a consumer report is just another term for a credit report, but in reality there are multiple types of these reports, each with the power to make or break big life moments.

If you don’t know the full scope of reports that are out there, you can’t catch the errors that show up or challenge unfair results. Here are five big reasons why understanding consumer reports matters:

  1. Opportunities are at stake. Job offers, rental approvals, and loan terms can hinge on what’s in your reports.
  2. Errors are more common than you think. A single mistake can unfairly cost you housing, employment, or insurance.
  3. You have rights – but they only count if you know to use them. The Fair Credit Reporting Act gives you protections, but you have to be the one to act when something’s wrong.
  4. Some reports you’ve never heard of still affect you. Specialty consumer reports like insurance or check-writing histories can quietly shape decisions without you realizing it.
  5. Fixing mistakes can take time. The earlier you catch errors in your consumer reports, the better your chances of resolving issues before they derail your plans.

Understanding these reports isn’t just about curiosity – it’s about empowerment. The more you know, the less likely you are to be blindsided by inaccurate or outdated information.

What is a consumer report? In simple terms, it’s a file compiled by a consumer reporting agency containing information about your credit, background, rental history, or other personal details. Now

Examples of consumer reporting agencies (CRAs) include companies like the credit bureaus (Experian, Equifax, and TransUnion), background check companies (like Checkr, Sterling, and LexisNexis), and more that you’ve likely never even heard of.

This data that CRAs gather, sort, and put into consumer reports is used by employers, landlords, insurers, and lenders to make decisions about you. And here’s the catch – if the information is wrong, the consequences can be life-changing.

The good news? You have rights under federal law, and we know how to protect them.

The 8 Types of Consumer Reports You Need to Know!

Before we break down the eight main types of consumer reports, it’s important to remember that these documents aren’t just boring files sitting in some database, they shape decisions about your job, housing, insurance rates, and even whether you qualify for certain financial products.

Understanding what’s out there and how each report works gives you the power to protect yourself from costly mistakes and unfair denials. 

  1. Credit Reports
    These are the most common type of consumer reports. Compiled by the three major credit bureaus – Equifax, Experian, and TransUnion – they include your payment history, credit accounts, bankruptcies, and more.
    • Credit reports affect whether you can get a loan, the interest rate you’ll pay, and even some job opportunities. Errors like mixed credit reports, reporting fraudulent accounts and loans following identity theft, or including inaccurate post-bankruptcy info can cost you thousands.
  2. Employment Background Check Reports
    When applying for a job, employers often request a background check. This type of consumer report may include your work history, education, criminal records, and even your credit history. Incorrect employment background check results can block you from career opportunities.
  3. Tenant Screening Reports / Rental History Reports
    Landlords use tenant screening reports to decide if you’re a reliable renter. These reports may include prior rental history, eviction records, and credit information. Inaccurate tenant screening can lead to wrongful denials and lost housing opportunities.
  4. Insurance Background Check Reports
    Insurers may review your insurance background check before offering coverage or setting rates. This report could include claim history, driving records, and more. Errors here can lead to unfairly high premiums or coverage denials.
  5. Medical Information Reports
    These reports, often compiled by a company called MIB (Medical Information Bureau), track your medical history for insurance underwriting purposes. If incorrect, they can lead to higher premiums or policy rejections.
  6. Check Writing History Reports
    Consumer reporting agencies like ChexSystems compile these reports, which track your check-writing history, overdrafts, and bank account closures. An error in your check writing history report can prevent you from opening a new bank account.
  7. Investigative Reports
    Used in situations like security clearances, investigative consumer reports focus on your character, reputation, and lifestyle. They often involve interviews with people who know you. Errors can be deeply damaging to your reputation and opportunities.
  8. Prescreened Offers
    Credit card and loan offers you receive in the mail often come from prescreened lists generated by consumer reporting agencies. While less personal, they still involve data about your credit profile, and errors here can signal deeper reporting issues.

While these eight categories may seem straightforward, the reality is that most people don’t realize how many companies are gathering, storing, and sharing their personal data every single day.

You might have an excellent credit score but still be denied housing because of a flawed tenant screening report. Or you could pass a credit check yet lose out on a job due to an error in your employment background check.

These reports are powerful tools but when they contain credit report errors or background check errors, they can turn into powerful weapons against your opportunities, reputation, and financial stability. That’s why knowing the different types of consumer reports isn’t just trivia- It’s your first line of defense!

If any of these reports are inaccurate, you have the right to dispute credit report errors, background check errors, and others. And when necessary, you have the right to take legal action. This is where having an experienced consumer rights lawyer becomes essential.

Consumer Reports All Fall Under the Fair Credit Reporting Act

Here’s where it all connects. Whether you’re dealing with credit reports, employment background check reports, tenant screening reports, or any of the other types of consumer reports in our list, they all fall under the same federal law – the Fair Credit Reporting Act (FCRA).

FCRA’s Purpose

The FCRA was designed to protect consumers by ensuring the information in their consumer reports is accurate, complete, and up to date.

It also regulates how information can be collected, shared, and used. This means companies can’t just pull your consumer report without a permissible purpose, and if there’s an error, you have the right to dispute it.

Unfortunately, FCRA violations happen every day. Consumer reporting agencies may fail to correct known errors, employers might run background checks without your consent, or tenant screening companies could report outdated eviction records.

These aren’t just small mistakes – they can change the course of your life.

Common FCRA Violations

A very common violation we see at Consumer Justice Law Firm is when a consumer report contains mixed file information – which means it includes data from another person’s file incorrectly merged with yours.

This can lead to being mistakenly reported as deceased, showing criminal records that aren’t yours, or listing debts you never owed. We also handle cases involving consumer reports for people needing help with identity theft recovery, inaccurate bankruptcy reporting, and false employment background check results.

The law is on your side, and our team of experienced consumer protection lawyers knows exactly how to use it to your advantage.

Who Can Help You If There Are Errors in Your Consumer Reports?

If there’s one thing we want you to remember, it’s this: you don’t have to fight these battles alone.

At Consumer Justice Law Firm, our experienced consumer protection lawyers handle cases involving: 

  • background check errors
  • bankruptcy reporting errors
  • credit reporting errors
  • debt collection harassment (Fair Debt Collections Practices Act)
  • deceased reporting errors
  • EFTA violations (Electronic Funds Transfer Act)
  • FCBA violations (Fair Credit Billing Act)
  • identity theft recovery
  • mixed credit reports, and more!

We understand how damaging these errors can be- from losing a job to being denied housing to paying higher insurance premiums.

Our legal team has the knowledge, resources, and courtroom experience to take on credit bureaus, background check companies, and other consumer reporting agencies…and win!

Many people turn to the National Association of Consumer Advocates (NACA) “find an attorney” tool when searching for help. Our firm-wide membership in NACA, and the fact that our Managing Partner, David Chami, serves on the national executive board, speaks to our commitment to protecting consumer rights.

We’ve helped countless clients get errors fixed, clear their names, and get money for the harm caused by errors in their consumer reports.

GET JUSTICE!

At the end of the day, knowing the different types of consumer reports is just the start. The real thing to know is what you will do when your report is wrong.

If your consumer report contains errors, don’t wait for the problem to fix itself. Left unchecked, these mistakes can haunt you for years, showing up every time you apply for a loan, rent a home, seek benefits, or even try to get a job.

Consumer reporting agencies and data furnishers have armies of lawyers protecting them. You need a legal team just as committed to protecting you.

At Consumer Justice Law Firm, we don’t just send dispute letters and hope for the best. We investigate, gather evidence, and, if necessary, take your case to court.

Our consumer protection lawyers know how to hold credit bureaus, background check companies, and other consumer reporting agencies accountable when they violate the law.

We’ve helped clients recover millions in compensation for emotional distress, lost opportunities, and financial harm caused by false reports. We’ve forced stubborn companies to correct records they swore were accurate. And we’ve restored peace of mind to people who thought their reputations were permanently damaged.

When your name, reputation, and future are on the line, don’t just hope for justice, get justice.

Contact Consumer Justice Law Firm today, and let’s fight for the truth together!

FREE CONSULTATIONS! We only get paid when we win, and the companies we sue pay our legal bills. No Justice, No Fee.