What Does a DoorDash Background Check Look For? 6 Things!

DoorDash background checks can create problems for current or future drivers, but we’ve got clear, straight forward solutions.

DoorDash offers a great career opportunity for people who prefer not working in an office or being pinned down by the same daily routine, and who enjoy getting to know the businesses and faces around town.

If you’re one of these people, then you may also know how devastating it can be when you’re rejected from a DoorDash career due to errors in a DoorDash background check.

DoorDash background checks are meant to prioritize safety, but mistakes, delays, and unclear decisions are common, and when these errors strike- they don’t just keep you off the road, they keep you stuck in a swirl of financial, mental, reputational, and career turmoil that no one should have to deal with.

We look at the DoorDash background check process, identify frequent problems that pop up, and offer real world solutions to help you safeguard your ability to earn a living and move forward confidently.

For more insight into background check errors and your legal rights, check out our Background Check Errors practice page.

Common DoorDash Background Check Issues and Solutions

DoorDash background checks can sometimes lead to unexpected delays or denials, preventing applicants from getting approved to drive or kicking current drivers off the road.

Understanding the most common issues is critical to clearing up roadblocks caused by things like outdated records or mistaken identity.

And perhaps just as importantly, learning how to handle fixing these problems is everything.

1. What a DoorDash Screening Looks For

DoorDash conducts background checks to ensure drivers are safe and dependable, focusing on specific factors that could affect eligibility.

You may not realize it, but DoorDash background check reports are actually generated by Checkr, a third-party screening service that gathers information from sources like court records and driving reports.

Checkr compiles this data into a report that DoorDash uses to make driver eligibility decisions. Knowing what DoorDash evaluates can help you get out ahead of any problems before they even pop up.

• Driving History: Motor Vehicle Reports (MVRs) are examined for traffic violations, accidents, and DUIs. Severe violations within the last seven years often disqualify applicants.
• Criminal Records: Background checks include local, state, and national databases for felonies, misdemeanors, and violent crimes. Recent and serious offenses are weighed most heavily.
• Pending Charges: Ongoing legal cases may delay your application until resolved.
• License and Insurance Validity: DoorDash ensures your license and insurance are current.

To prepare, review your records ahead of time to address potential issues before they come up in a report or an interview.

Maybe! Talk to a criminal lawyer about trying to get your criminal record expunged (removed from your record). Under certain circumstances, records that meet the right criteria and are limiting your opportunities, can be removed.

A criminal lawyer will evaluate your eligibility, handle the necessary paperwork, and represent you in court, if needed. Successfully expunging your record can offer a fresh start and improve your prospects for jobs, housing, and other opportunities, including landing you a DoorDash job.

2. My DoorDash Background Check Status Says “Consider” or “Needs Attention”

A status of “consider” or “needs attention” typically means something in your DoorDash background check requires further evaluation.

This could include missing information, unresolved charges, or other concerns that don’t immediately disqualify you, but that need to be explored first.

1. Identify the Issue: Log into the Checkr Candidate Portal for details about flagged items.
2. Provide Updates: Confirm that your documents, like your license and address, are accurate.
3. Follow Up: Notify DoorDash support that you are resolving the issue and ask if additional documentation can expedite the process.
4. Be Patient: Though inconvenient, this step ensures thoroughness and doesn’t always mean disqualification.

3. My DoorDash Background Check Report Contains Mistakes

Mistakes in background checks, such as incorrect criminal records or outdated information, can lead to a completely unfair disqualification. DoorDash provides some info to drivers and applicants, but it doesn’t explain your legal rights when mistakes are involved.

If you find errors in your DoorDash background check report you need to dispute them with the background check company and potentially follow up your dispute with legal action.

In most cases, the background check company working with DoorDash is called Checkr.

1. Request Your DoorDash Background Check Report: If you didn’t get a copy automatically (as soon as it was run), contact Checkr to get a copy now. You have a legal right to receive a copy.
2. Review the Details Carefully: Look for any inaccuracies, inconsistencies, misrepresentations, and complete falsehoods. This might include things like records mixed with someone else’s, outdated criminal charges, or errors in your driving report.
3. Submit a Dispute: Write a dispute letter explaining the discrepancies and include any supporting documentation you think might help, such as court records or an updated motor vehicle report. Send your dispute letter via certified mail to:
   • Checkr Dispute Department, 1 Montgomery Street, Suite 2000, San Francisco, CA 94104
4. Document Everything: Save copies of your dispute letter, mail receipts, and communications. Keep notes.
5. Track the Investigation: Under the Fair Credit Reporting Act (FCRA), Checkr must investigate disputes and respond within 30 days.

If Checkr doesn’t investigate and fix the errors within the 30 day period, speak with a consumer protection attorney at Consumer Justice Law Firm.

It is unlawful to report inaccurate information in your DoorDash background check, and to refuse to investigate and fix the errors.

It’s time to hold Checkr accountable and potentially get compensation for any harm caused.

Even if Checkr fixes the mistakes in your DoorDash background check, DoorDash is not obligated to hire you or offer your job back. But the law does allow you to file a DoorDash lawsuit against Checkr to get compensation for the harm they caused.

Talk to a background check lawyer to get personalized legal advice about your specific situation.

4. I Was Denied a Job with DoorDash Because of My Driving History

DoorDash evaluates driving records for violations like DUIs, reckless driving, or frequent traffic offenses. Even minor infractions, depending on their timing and frequency, can lead to disqualification.

• Get a copy of your Motor Vehicle Report: Request a copy from your state’s DMV to verify your record.
• Resolve Any Outstanding Issues: Address license suspensions or unpaid tickets promptly.
• Explain the Circumstances: For minor or older violations, reach out to DoorDash support and provide context to request reconsideration.
• Reapply Later: For recent violations, you may need to wait out the review period, usually three to seven years.

5. My DoorDash Background Check is Taking Too Long

Although most DoorDash background checks are completed within 3–10 days, delays are possible due to high application volumes or record verification issues.

1. Monitor the Progress: Use the Checkr Candidate Portal to track the progress of your DoorDash background check.
2. Reach Out: Contact DoorDash or Checkr support if there’s no update after 14 days.
3. Verify the Accuracy: Double-check that the details on your application match your official documents.
4. Stay Prepared: While waiting, gather necessary documents, like proof of address and insurance, to prevent further delays.

6. I Need Help Resolving Issues with My DoorDash Background Check

If unresolved problems with your DoorDash background check prevent you from driving for DoorDash, you don’t have to face them alone.

The experienced background check lawyers at Consumer Justice Law Firm have helped DoorDash drivers move from red light to green light fast.

Companies like DoorDash and Checkr can be held legally accountable for errors, ensuring your rights are protected.

• File Disputes: We handle disputes that comply with Fair Credit Reporting Act (FCRA) standards and we push for corrections.
• Advocate for Fair Treatment: If DoorDash disqualifies you unfairly, we challenge the decision or seek compensation for the impact it has on your career, finances, mental health, and reputation.
• Pursue Damages: If errors caused financial or emotional harm, we help recover damages under the FCRA.

Legal support ensures your concerns are addressed effectively, giving you the best chance of resolving background check issues.

GET JUSTICE! Fight for Fixes & Money!

While DoorDash background checks aim to ensure safety, mistakes can unfairly limit your opportunities. By understanding the process and addressing issues proactively, you can navigate this process with confidence.

If errors or delays have affected your ability to drive for DoorDash, contact Consumer Justice Law Firm today.

Let us help you fight for your rights and reclaim your chance to move forward.

FREE Conultations! We only get paid when we win. They companies we sue pay the legal bills. No Justice, No Fee.^TM