RentGrow Mistakes Can Kill Your Rental—Fix Them and Move In

Background Check
14 min read
December 29, 2025

If RentGrow costs you a rental, don’t accept defeat – fight back. Data mistakes shouldn’t dictate where you live or how you’re judged.

You finally found the perfect apartment – reasonable rent, decent neighbors, and maybe even a coffee shop downstairs. But then it happens: “Your application has been denied due to your RentGrow background check report.”

Before you start packing up your dignity, let’s talk about what RentGrow actually is, why its reports can ruin your day, and how to fight back.

Spoiler alert: You have rights. The Fair Credit Reporting Act (FCRA) wasn’t written for fun, it was written for exactly this. When RentGrow by Yardi mixes up your rental report, that’s not just an inconvenience – it’s potentially a legal violation. 

So buckle up. We’re diving into the world of tenant screening, corporate databases, and digital oopsies that can cost you your next home.

What Is RentGrow?

RentGrow – or RentGrow by Yardi, is the corporate matchmaker between landlords and tenants. It’s a tenant screening service used by property managers running Yardi Property Management Software. Think of it as the gatekeeper to your future lease, except it occasionally confuses a resonsible renter with someone who is habitually late with payments.

Using RentGrow, landlords can pull your tenant screening report to review your rental background check, credit score, criminal history, and financial behavior. This sounds reasonable – until their system decides you’re someone else. Maybe your name matches a stranger’s record, or an old credit report resurfaces from 2012.

The issue? Yardi Property Management depends on RentGrow for “accurate information,” but mistakes slip through the cracks all the time. And these mistakes don’t just bruise your ego, they can tank your housing prospects.

Luckily, if RentGrow misfires, you don’t have to take it lying down. Consumer Justice Law Firm can help you push back, demand accuracy, and maybe even win compensation for your troubles. 

What Info Is on a RentGrow Screening Report?

Your RentGrow screening report is basically a data buffet of your adult life, only less delicious and far more judgmental. This single tenant screening report can decide whether you get that cozy apartment with the balcony or spend another month scrolling listings while muttering about “corporate algorithms.” 

Here’s what’s typically packed inside your RentGrow background check report, courtesy of RentGrow by Yardi and its partnership with Yardi Property Management Software:

  1. Credit Report 
    • This section covers your credit score, open accounts, payment history, and any pesky collections. Even a 10-year-old medical bill can make an unwanted cameo and throw off your score. 
    • For example, we’ve seen renters denied an apartment because RentGrow by Yardi pulled a decades-old credit card debt that had already been settled. Worse, sometimes your credit report shows another person’s account entirely – if your name or Social Security number is even slightly similar.
  2. Criminal Background 
    • Includes arrest records, convictions, or pending cases from multiple public databases. Unfortunately, RentGrow isn’t always great at filtering outdated or sealed records. 
    • Imagine applying for a lease only to be flagged for a charge that was dismissed years ago. That kind of “zombie record” shouldn’t appear, but it often does, especially when Yardi Property Management Software automatically updates without verifying accuracy.
  3. Eviction History 
    • Lists past rental disputes, court filings, or eviction judgments – whether they’re accurate or not. 
    • For instance, if you had a landlord dispute that was later dropped, RentGrow might still display it as an eviction. We’ve seen countless renters lose housing over clerical court errors that never should have made it into their rental report.
  4. Rental History & Landlords 
    • Includes names, addresses, and payment records from your former apartment managers. 
    • Sounds harmless until one of those managers reports your rent as “late” when it was actually paid on time. Or worse, they mix up units, and you inherit another tenant’s payment issues. Yardi Property Management databases can spread these mistakes across multiple listings in seconds.
  5. Employment and Income Verification 
    • Displays your job title and length of employment. A typo in your job status could make you look riskier to landlords. We’ve seen tenant screening reports that show applicants as “unemployed” even though they were fully employed – all due to a mismatched data source or outdated employer record.
  6. Personal Information 
    • This is the identifying core of your RentGrow background check report: Social Security numbers, prior addresses, birth dates, and sometimes even name variations. 
    • When systems confuse you with someone else, let’s say, “Gabrielle Smith” instead of “Gabriel Smith” – your file can inherit all their debts, evictions, or criminal records. It’s identity chaos by database.

Each piece of this puzzle helps landlords using Yardi Property Management decide if you’re a dependable tenant or a potential financial headache.

But here’s the kicker: the “data buffet” is often spoiled. RentGrow pulls from multiple sources, and when they mix outdated or mismatched records, the result can be a rental report full of errors. You could appear delinquent, evicted, or criminal, when none of it is true.

That’s why reviewing your RentGrow screening report is crucial. One wrong data entry can trigger a denial. Always check your report for accuracy and file a dispute if something smells fishy. The law, specifically the Fair Credit Reporting Act gives you the right to demand corrections.

You deserve to be judged on facts, not fiction. And when RentGrow by Yardi confuses the two, Consumer Justice Law Firm is ready to set the record straight.

Where Does RentGrow Get Its Info?

Contrary to popular belief, RentGrow doesn’t have secret agents or crystal balls – just data. Lots of it. 

It sources information from major credit bureaus (Experian, Equifax, TransUnion), public court databases, eviction records, and Yardi Property Management systems. All that sounds official and trustworthy… until you realize some of it dates back to when flip phones were still cool.

These automated systems blend together huge data pools, then pump out your rental background check. But when automation meets outdated records, chaos follows. Maybe the system grabs the wrong John Smith, or merges your file with someone who skipped rent in Arkansas, even though you live in New York.

Since Yardi Property Management Software integrates directly with RentGrow by Yardi, false data can spread instantly across multiple property listings. You might be rejected by three landlords before you even realize what happened. And while it’s not your fault, it’s definitely your problem – until you dispute it. The good news? These mistakes are fixable, and we’ll show you how.

Errors on a RentGrow Background Check Report

Let’s talk errors, because RentGrow has plenty. From mismatched identities to ancient evictions that should’ve been buried years ago, the mistakes can be jaw-dropping.

Common RentGrow background check report errors include:

  • Incorrect criminal records (usually belonging to someone else).
  • Wrong addresses or employment history.
  • Duplicate or outdated credit report entries.
  • Misreported evictions or lease violations.
  • “Random” debts that never existed.

And if you’re thinking, “That can’t happen to me,” think again. Yardi Property Management Software relies on bulk data imports, which means one bad data feed can impact hundreds of renters overnight.

How these mistakes can impact you:

  1. Lost apartment opportunities.
  2. Damage to your reputation and financial record.
  3. Emotional stress and wasted time disputing nonsense.
  4. Missed chances to rent at better rates because of false risk scores.

When this happens, Consumer Justice Law Firm steps in. We force RentGrow to fix their mess, and hold them accountable under the FCRA. You deserve a fair shot at housing, not rejection letters based on junk data. When RentGrow by Yardi fumbles, we help you recover, correct, and, if necessary, collect money.

Read more about tenant screening errors on our background check errors practice prage.

A property manager holds a "denied" sign, conveying the importance of fixing RentGrow errors.

How Often Do Errors Occur?

You’d think these mistakes would be rare, but they’re not. In fact, they’re alarmingly common. Studies show that about one in five consumers has at least one error in their credit report, and tenant screening databases like RentGrow often pull data directly from those same flawed sources. 

That means millions of renters every year are denied housing because a computer confused them with someone else, or because old information never got deleted.

The problem is structural. Yardi Property Management Software integrates with RentGrow by Yardi to make quick, automated rental decisions. This efficiency might sound great to landlords, but it also means a typo, outdated court record, or mismatched Social Security number can instantly ripple through the system. Once bad data lands in your RentGrow screening report, it can spread across multiple property managers faster than you can say, “But that’s not me!”

Here’s an example:

Case Study – “Melissa’s Denied Lease Nightmare”

Melissa, a hardworking nurse, applied for a new apartment after relocating for her job. She had a solid rental history, great credit, and no criminal background, but her application was denied. The reason? Her RentGrow background check report listed two evictions and a misdemeanor theft charge from another state. The catch? None of it belonged to her. RentGrow had merged her file with someone who shared her first and last name, but not her birthday, not her Social Security number, and definitely not her criminal record.

When Melissa contacted RentGrow by Yardi, she was told to “file a dispute.” She did, and waited weeks with no update while losing the apartment she wanted.

This is when she called Consumer Justice Law Firm. Our team gathered documentation, contacted Yardi Property Management, and proved the data was inaccurate. Within a month, her tenant screening report was corrected, and Melissa received compensation for the emotional and financial damage she suffered.

Her story isn’t unique. These “mixed file” and “data contamination” issues occur constantly across rental background checks, especially when companies like RentGrow depend on automated reporting.

Bottom line: RentGrow errors happen far more often than anyone admits. But they don’t have to define your future. With proper documentation, persistence, and legal representation, you can fix your record, and hold the companies accountable. Don’t accept “system errors” as a reason to lose your next home. 

How to File a RentGrow Dispute

Ready to take on RentGrow? Good – because accuracy isn’t optional when your home and reputation are on the line. Here’s how to fight back and take control of your RentGrow background check report like a pro.

  1. Request Your Report: Start by requesting your RentGrow screening report directly from RentGrow.com. Under the Fair Credit Reporting Act (FCRA), you’re entitled to one free copy every 12 months. Don’t rely on secondhand versions from your landlord, get it straight from the source.
  2. Review Every Detail: Comb through each section carefully. Check your credit report, rental history, employment verification, and criminal data for errors or outdated information. Even small mistakes, like an extra address or old employer can raise red flags in your tenant screening report.
  3. File a Written Dispute (By Certified Mail!): While RentGrow by Yardi offers online dispute forms, we strongly recommend sending your dispute in writing via certified mail. This gives you proof of what you sent, when you sent it, and when it was received – all critical if you need to escalate later. Be clear and concise: list each error, explain why it’s wrong, and include supporting evidence such as lease agreements, pay stubs, or letters from former landlords.
  4. Wait for the Investigation: RentGrow has 30 days to investigate and respond. If they confirm the data is inaccurate, they must correct it or delete it. If they ignore your evidence, they’re in violation of the FCRA, and that’s where we come in.
  5. Follow Up and Protect Your Rights: If RentGrow by Yardi fails to fix the issue or keeps recycling the same false data, contact Consumer Justice Law Firm immediately. Our legal team will step in, document the violations, and pursue compensation for damages such as lost housing opportunities or emotional distress.

Remember: your rental report doesn’t define your worth. But letting RentGrow’s mistakes go unchallenged can cost you your next rental. Dispute smart, document everything, and if they don’t make it right, we will.

Companies Similar to RentGrow

RentGrow isn’t the only company in the tenant screening business. The rental industry has a whole lineup of data gatekeepers – some okay, many glitchy.

Here are a few of the big players (and offenders):

  • TransUnion SmartMove – integrates credit data with rental background checks, but is also prone to errors.
  • RealPage, Inc. – automates tenant scoring with confusing algorithms that can overflag applicants.
  • CoreLogic – compiles criminal and eviction records, sometimes with questionable accuracy.
  • Experian RentBureau – tracks rent payment history, but often misses context or misreports delinquencies.
  • Screening Reports, Inc. – aggregates public data for landlords, yet frequently delivers outdated or incomplete results.

Why this matters:

  1. These companies share many of the same data sources.
  2. An error in one system can appear in multiple rental background check reports.
  3. You can (and should) dispute inaccuracies with each provider individually.

So even if you’ve fixed your RentGrow screening report, keep an eye on the others. Data moves fast and false information spreads faster.

How Consumer Justice Law Firm Helps

When RentGrow by Yardi fumbles your data, Consumer Justice Law Firm steps in to clean up the mess, and hold them accountable. We’re not just familiar with the Fair Credit Reporting Act (FCRA); we live and breathe it. Our attorneys help protect renters from false, misleading, or outdated tenant screening reports that ruin housing opportunities.

If your RentGrow background check report contains errors, we take over the heavy lifting. This means:

  1. Investigating your case and obtaining copies of your RentGrow screening report, rental report, and credit report
  2. Identifying every FCRA violation committed by Rent Grow or Yardi Property Management Software users
  3. Filing formal disputes and demanding full corrections
  4. And, when necessary, pursuing lawsuits to recover damages for emotional distress, lost housing, and embarrassment

We understand how stressful it is to be denied an apartment because of someone else’s mistake. You did everything right – paid your bills, worked hard, and still ended up rejected by a glitch in a database.

Our legal team combines empathy with strategy. We guide you step-by-step through the dispute process, ensure all communications with RentGrow are properly documented, and won’t stop until your tenant screening report reflects the truth. 

In many cases, we’ve helped clients secure monetary settlements for the harm caused by inaccurate rental background checks and forced these screening companies to fix systemic issues.

We don’t just fix your report – we fight for your dignity, your housing, and your right to be treated fairly under the law.

At Consumer Justice Law Firm, our mission is simple: protect everyday people from data-driven injustice. When RentGrow by Yardi gets it wrong, we make it right, and we make sure it never happens again.

GET JUSTICE! Fight for fixes & money!

Contact Consumer Justice Law Firm to set the record straight. We’ll review your RentGrow background check report, identify every violation, and demand corrections – fast.

We stand up to powerful screening agencies, property management companies, and Yardi Property Management Software systems that think they can hide behind “automated error” excuses. We know the law, we know your rights, and we’re relentless about both.

Justice isn’t just our slogan – it’s what we deliver.
Because when RentGrow gets it wrong, we make sure they make it right.

Reach out today for next steps. We look forward to working with you.

FREE Consultations! You pay $0 upfront or out of pocket. We only get paid when we win. No Justice, No Fee.TM