When something goes wrong, whether it’s your finances, your privacy, or your product – a consumer litigation lawyer is your first line of protection.
Most people don’t realize how many corners of life consumer law touches until something goes wrong, like:
- your credit card company “accidentally” double-billed you
- your new car spends more time at the mechanic than on the road
- your credit report lists accounts you’ve never opened
- your employer rejects your application because of a background check mistake you didn’t even know existed
Whether you’re being harassed by debt collectors, scammed by shady ads, burned by a defective product, or have some other consumer law issue – a consumer litigation lawyer brings the balance of power back to where it belongs – with you.
So, let’s break down what a consumer litigation lawyer is and the five major ways a consumer litigation lawyer can protect your rights, your wallet, and your peace of mind.
Quick Links
What Is a Consumer Litigation Lawyer?
A consumer litigation lawyer is the person you call when the systems meant to protect you – your credit report, your finances, your privacy, your purchases, or even your job prospects – fail you.
They step in when corporations, lenders, credit bureaus, background check companies, employers, or manufacturers ignore the fact that consumers have rights. Their job is to restore fairness, accuracy, and accountability where it’s been lost.
Consumer litigation is a type of practice within the broader work of a consumer protection attorney.
Consumer Protection Attorneys vs. Consumer Litigation Lawyers
Consumer protection attorneys handle a wide range of consumer law issues involving unfair, deceptive, or abusive business practices, whether or not a lawsuit is required. For instance, a consumer protection attorney can advise you on filing a dispute for inaccurate credit reporting.
A consumer litigation lawyer does the same work but with a stronger emphasis on filing lawsuits and taking cases to court (also called “litigation”). Every consumer litigation lawyer is a consumer protection attorney, but not every consumer protection attorney handles litigation.
Consumer protection violations don’t just create inconvenience – they can cost you jobs, housing, financial stability, and your future. A consumer litigation lawyer steps in to stop the damage and hold companies accountable for the harm they cause.At Consumer Justice Law Firm, we do both.
A Consumer Litigation Lawyer Is Also Called…
Many people refer to consumer protection attorneys and consumer litigation lawyers by the subspecialties they practice, for instance:
- credit report lawyer
- background check lawyer
- debt collection harassment lawyer
- identity theft recovery lawyer
- lemon law lawyer
5 Major Things a Consumer Litigation Lawyer Helps With
1. Debt Collection Abuse
Picture this: your phone rings during dinner. It’s a debt collector – again. You’ve explained, twice, that the balance they’re yelling about was paid off last year. They don’t care. They threaten to “escalate the situation,” hint at court, and imply your wages might be garnished.
Sound familiar? Sadly, it’s a common story, and it’s exactly what a consumer litigation lawyer is equipped to fix.
The Fair Debt Collection Practices Act (FDCPA) sets strict boundaries for how collectors can behave. They can’t harass, threaten, or mislead you. But they often do anyway, assuming you won’t know your rights. That’s when your lawyer steps in.
Here’s how it typically plays out:
First, your consumer litigation lawyer demands written proof- this is called debt validation. If the debt collector can’t produce legitimate documentation, the calls stop cold. If they continue harassment, your lawyer sues for damages under federal law.
In one common scenario, someone receives multiple threatening calls over a credit card debt that was already discharged in bankruptcy. A good consumer litigation lawyer will gather evidence, file a claim, and make the collector pay – literally.
And if a debt collector has already taken illegal action, like filing in the wrong court or trying to garnish wages without proper notice, your lawyer can reverse it and pursue compensation.
Debt may be a part of life, but abuse isn’t. Having a consumer litigation lawyer on your side turns intimidation into accountability, and gives you back the future that collectors tried to take.
Learn more about debt collection harassment.
2. Consumer Reporting Problems (Credit Report & Background Check Errors)
Your credit report is supposed to tell your financial story. But sometimes, it feels like someone else is holding the pen.
Credit Reports
Imagine checking your credit report only to find a credit card you never opened, a missed payment on a loan you never had, or a collection account that should’ve been removed years ago. You dispute it yourself – once, twice, three times, and each time, the credit bureaus reply with the same robotic “investigated and verified” message.
That’s where a consumer litigation lawyer becomes your voice in a system designed for silence.
They start by reviewing your reports from Experian, Equifax, and TransUnion, identifying every error, outdated record, or false entry. Then they file legally precise disputes that the bureaus can’t ignore. If the errors aren’t fixed within 30 days as required by the Fair Credit Reporting Act, your lawyer sues to enforce compliance.
Learn more about fighting credit reporting errors.
Background Checks
It’s not just about credit, either. Faulty background check data can cost people jobs, apartments, or even security clearances. When screening companies mix up records or fail to update cleared information, it’s your consumer litigation lawyer who makes sure the truth gets restored, and that companies are held accountable.
Here’s a real-world example: imagine applying for a job and being turned down because your background check shows a felony – except it’s not yours. It’s a data mix-up. Your consumer litigation lawyer can get that corrected and pursue damages for lost wages and emotional distress.
The moral? When credit bureaus and reporting agencies won’t listen, a consumer litigation lawyer makes sure they have to.
Learn more about fighting background check errors.
3. Identity Theft Recovery
Identity theft isn’t just a headache, it’s a full-blown crisis. One wrong keystroke or data breach, and suddenly someone’s opening credit cards in your name, racking up loans, or applying for benefits using your Social Security number.
The damage isn’t just financial – it’s emotional. Victims often spend months, even years, trying to prove they’re themselves. That’s why having a consumer litigation lawyer matters.
Here’s how it typically happens: you notice suspicious charges or get a denial on a loan you never applied for. You contact the credit bureaus, who give you a list of tasks that could fill a novel. Meanwhile, collectors are calling about accounts that aren’t yours.
Your consumer litigation lawyer steps in and takes over – fast. They send debt verification requests, contact creditors, and file disputes under the Fair Credit Reporting Act to remove fraudulent accounts. If a company’s negligence, like a failed data breach prevention, led to your stolen identity, your lawyer can also sue for damages.
A typical recovery process might include:
- Requesting full documentation of the fraudulent activity.
- Filing police and FTC reports to establish your claim.
- Contacting all three credit bureaus to correct the record.
- Freezing your credit to stop future abuse.
But the most powerful part? Getting your peace of mind back. Knowing a professional is restoring your financial identity while you focus on your life is something no spreadsheet can measure.
A consumer litigation lawyer doesn’t just clean up the mess – they rebuild the walls to make sure it doesn’t happen again.
Learn more about identity theft recovery.
4. Defective Products & Lemon Law
Now let’s talk about that brand-new car that’s been in the shop more than your driveway. Or the “state-of-the-art” appliance that broke a week after purchase.
When products don’t work, or worse, put you in danger – a consumer litigation lawyer steps in under product liability or lemon law protections. These laws require manufacturers to repair, replace, or refund defective items that fail to meet reasonable standards.
For instance, suppose you buy a new vehicle and, within six months, the transmission fails – twice. The dealer keeps “fixing” it, but the problem returns. That’s a classic lemon law case. Your consumer litigation lawyer will collect maintenance records, repair receipts, and warranty details to prove the manufacturer failed to deliver a safe, reliable car.
They don’t stop at cars, either. Faulty electronics, unsafe toys, malfunctioning home goods, all fall under consumer protection law.
Here’s how they help in practice:
- They identify whether your issue qualifies under warranty or state lemon laws.
- They communicate directly with the manufacturer or dealer, not you.
- They negotiate refunds, replacements, or financial settlements.
Sometimes, these cases reveal systemic problems, like a defective batch of batteries or unsafe car airbags – that lead to class actions. And that’s when your consumer litigation lawyer helps not just you, but thousands of others who’ve suffered the same issue.
Defective products cost time, money, and trust. But with the right consumer litigation lawyer, they don’t have to cost you justice.
5. False Advertising & Fraud
“Guaranteed results!” “No fees ever!” “Lose 40 pounds in 10 days!”
We’ve all seen ads that sound too good to be true, and a consumer litigation lawyer is the one who holds businesses accountable when those promises crash into reality.
False advertising and consumer fraud can take many forms. Maybe you signed up for a “free trial” that started charging your credit card monthly. Or you bought a product online that looked nothing like the ad (and arrived three weeks late from somewhere you’ve never heard of).
These lawyers are highly trained in dissecting deception. They examine the ad, the fine print, the transaction trail, and determine whether the company broke federal or state consumer protection laws. Then, they demand refunds, settlements, and changes in business practices.
Here’s an example: suppose you pay for a luxury “certified” mattress that turns out to be generic foam with a rebranded tag. Your consumer litigation lawyer can prove misrepresentation, recover your losses, and sometimes secure extra damages for the company’s willful deceit.
Fraud also includes financial trickery – like hidden fees, bait-and-switch schemes, or misleading loan terms. In these cases, your lawyer becomes both detective and enforcer, using the Truth in Advertising and Unfair Trade Practices laws to bring companies back in line.
At the end of the day, false advertising steals more than money – it steals trust. And that’s something a consumer litigation lawyer is uniquely equipped to restore.

What Else Can a Consumer Litigation Lawyer Do?
Think of them as your personal problem-solver for all things unfair, unethical, or just plain infuriating.
A consumer litigation lawyer can also help with:
- Credit card disputes or unfair interest rate increases.
- Data breaches and privacy violations.
- Collection of refunds or reimbursements from deceptive companies.
- Enforcing your rights under local and federal consumer protection laws.
They’re not just lawyers, they’re negotiators and, occasionally, professional nonsense detectors. When big corporations assume you’ll give up, your consumer litigation lawyer is the voice that says, “Not today.”
Real Clients. Real Results. Real Justice.
Here’s are some examples of how we can help clients in real terms:
1. The Credit Report Catastrophe
If a teacher from Ohio is denied a mortgage and discovers that her credit report lists two repossessed cars, neither of which she has ever owned, she’ll likely file a dispute with Equifax, Experian, or TransUnion. After months of frustration and getting nowhere with the credit bureaus, she’ll find her way to our law firm.
One of our consumer litigation lawyers can file a federal claim under the Fair Credit Reporting Act, proving the bureaus mixed her file with another woman’s. Within six months, her record is cleared, her credit score rises by 130 points, and she receives MONEY in compensation for damages and legal fees.
2. The Debt That Wouldn’t Die
A veteran in Kansas who keeps receiving calls about a credit card debt he paid off eight years prior, who has debt collectors threatening lawsuits or even hinting at wage garnishment, will start looking for legal help.
Our consumer litigation lawyer will demand debt validation, and when the collectors don’t produce proper documentation, we’ll counter-sue under the Fair Debt Collection Practices Act. The result we’re aiming for: the lawsuit dropped, the debt erased from his record, and the debt collector paying MONEY in damages and fees.
3. The Background Check Mix-Up
When a job candidate loses a job offer because of a background check error listing a criminal record that isn’t his and he’s devastated, he needs legal help. Especially if the reporting company refuses to fix it, claiming it was “accurate.”
Our consumer litigation lawyer will file suit under the Fair Credit Reporting Act, proving the company’s negligence. The jury may award MONEY in damages and order the background check agency to overhaul its verification process.
The job candidate’s record and his reputation are cleared permanently.
More Than Money – It’s About Freedom
Every one of these victories represents more than dollars recovered. It’s about the freedom to move forward, without stress, without harassment, and without fear of what’s in your mail or inbox tomorrow.
Because for too many people, it’s not just about debt, or a bad credit score, or a line on a credit report. It’s about being locked out of life.
You can’t rent an apartment because your background check shows an old collection. You can’t get that promotion because your credit report lists a false delinquency. You can’t buy a car, refinance your home, or even sign up for a simple credit card – not because you did something wrong, but because someone else did, and the system refuses to fix it.
And even when you’ve done everything right, paid your debts, rebuilt your credit, turned your financial life around – the past can still follow you. Why? Because some credit bureaus hold on to outdated or inaccurate information, recycling it through databases like ghosts that refuse to leave. That’s not accountability.
A consumer litigation lawyer fights to end this cycle to make sure your past doesn’t keep rewriting your future. They restore access – to housing, jobs, stability, and dignity. They make sure that once a mistake is corrected, it stays corrected, and that your good name is finally yours again.
Because real justice isn’t just about compensation – it’s about access. Access to opportunity. Access to fair treatment. Access to a life that reflects who you are now, not who a computer mistakenly said you were years ago.
Some Consumer Litigation Lawyers Are Advocates
In addition to focusing on a very specific area of consumer protection law, our consumer protection lawyers are also members of the National Association of Consumer Advocates (NACA) and the National Consumer Law Center (NCLC).
These organizations provide cutting-edge training, resources, and consumer-focused advocacy, which strengthen our ability to protect people from credit reporting errors, debt collection abuse, identity theft, and other consumer injustices.
Because of this, you no longer have to Google “consumer lawyers near me,” since our membership gives you access to an entire nationwide network dedicated to helping consumers fight back and win.
GET JUSTICE! Fight for Fixes & Money
At Consumer Justice Law Firm, we believe everyone deserves a voice, and a victory. Our team of consumer litigation lawyers has handled thousands of cases across the country, protecting everyday people from harassment, fraud, and financial harm.
We don’t just promise results – we deliver them. Whether it’s a bad credit report, a dishonest debt collector, or a company that played fast and loose with the truth, we fight until fairness wins.
FREE CONSULTATIONS! You pay $0 upfront or out of pocket.We only get paid when we win. No Justice, No Fee.TM